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Do you offer refunds or exchanges?

[’Yes’ answer]. Yes, we offer refunds and exchanges within [# of days] days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that [any exceptions

What happens if my package is lost or arrives in a damaged state?

At [your brand name], we strive to ensure every order reaches you in perfect condition. In the event that your order is lost in transit, please contact our customer service team on [email or phone number] with your order number and all relevant detai

How do I make a return?

Returns must be initiated within [x days] of receiving your order. Items must be unused and in their original packaging. Contact our customer service team on [email or phone #] to initiate the return process with your order number and details of the

What is your shipping policy?

[No international shipping]. Our standard delivery time within [country/region] is [# of days] working days. Shipping charges, if applicable, will be calculated and displayed at checkout. Please note that delivery times may vary depending on your loc